Assignment Instructions/ Description
Week 5 - Discussion 1
No unread replies.No replies.Your initial discussion thread is due on Day 3 (Thursday) and you have until Day 7 (Monday) to respond to your classmates. Your grade will reflect both the quality of your initial post and the depth of your responses. Refer to the Discussion Forum Grading Rubric under the Settings icon above for guidance on how your discussion will be evaluated.
Prior to beginning work on this discussion forum, read Chapters 10 of your Kotter et al. (2021) course text, and review the 10 Must-Have Traits for Any Change Management Leader (Links to an external site.) webpage.
In an initial post of at least 350 words and citing at least two required scholarly sources, address the following case study:
Julia Lopez is the leader of a family-owned grocery store in a large metropolitan area. Lopez is the general manager of the store owned by her parents who have retired. She has two younger brothers who support her and serve in management roles. The family firm employs five full-time employees who perform inventory and stocking duties and 15 part-time cashiers. The store has a loyal neighborhood following, and employees know many of the customers on a first-name basis.
The store is open Monday through Saturday from 8 a.m. until 8 p.m., and Sunday from 10 a.m. until 5 p.m. Julia has experienced a staffing shortage of cashiers in the past year. Because of this she has decided to move to a cashier-less system for customer purchases that will require both technology changes and changes in the service interactions between customers and employees. She has asked you to help her figure out how to approach this situation and what her role is in leading this change.
For this part of the discussion forum, prepare a five-minute video for Julia that
- Critiques the role of a successful change leader.
- Describes the role the Julia needs to take to lead the proposed change.
- Discusses the challenges Julia is likely to face in implementing this change.
Recording or Uploading a Video
Complete the following:
- Write a script. Name and save your script as a Word document. (The script will be used for reference while you record your video and may be used as a transcript for accessibility purposes.)
- Record your presentation using the Canvas video tool. Review the Canvas Video Submission Instructions (Links to an external site.) on how to create a video post using your computer’s webcam.
- As an alternative, you may use an external platform called Screencast-O-Matic (Links to an external site.). Please review the Screencast-O-Matic Quick-Start Guide (Links to an external site.) instructions in order to get started. This guide will familiarize you with the tool and review how to upload your video to the classroom.
- If you choose to use another video recording tool for your submission, such as a cell phone or digital video camera, upload your video to YouTube (Upload Videos: Android (Links to an external site.) or Upload Videos: iPhone & iPad (Links to an external site.)) or another web-based video platform, obtain a link, and paste your video link in your initial post in this discussion forum.
- Attach your script as a Word document to your initial post in this discussion forum.
For advice and information on webcam presentations, see Webcam Recording Do’s and Don’ts (Links to an external site.).
You may use the UAGC Writing Center resources, APA: Citing Within Your Paper (Links to an external site.) and Formatting Your References List, (Links to an external site.) to assist you in this discussion forum.
Guided Response: Answer any questions your instructor has about your initial post and respond to at least two of your classmates’ initial posts. Each of your responses to your classmates should be at least 100 words in length. In your response critique the description of Julia’s role, offering additional information, clarification, and questions regarding the ideas your classmates have posted.
You are encouraged to post your required replies early in the
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