Assignment Instructions/ Description
Key Concept Exercise: Quality and strategic process improvement
This is occurring as a response to increasing levels of competition on an international scale and to ever more demanding customers. It is recognised within the literature that continuous improvement is part of the building blocks for competitive advantage.
What is the impact of quality awards to the business? The assumption is that the ability to execute strategic improvement processes is driven by developing the organisation’s core competencies. What are the challenges/barriers encountered when implementing continuous improvement initiatives? In your analyses, include information on the quality audits and performance measurement frameworks.
To prepare for this Key Concept Exercise:- Read the Required Learning Resources for Week 7.
- Review your Key Concept Exercise from Week 7.
- Consider your experiences and knowledge in terms of quality improvements, quality audits, quality awards and building competitive advantage.
By Day 3 (Saturday)
In an approximately 500-word response, address the following issues/questions:
- Critically evaluate whether the challenges of continuous improvement outweigh its benefits to organisations. In your evaluation, include quality improvement programmes that have proved most effective for your organisation (or one with which you are familiar) and those that have proven least effective.
In formulating your Key Concept Exercise, consider the following questions:
- What are some challenges and benefits of quality improvement programmes for business professionals? How might those benefits and challenges impact organisations?
- What quality improvement programmes does your organisation (or one with which you are familiar) currently employ?
- How have quality improvement programmes influenced how operations managers reach suppliers and customer satisfaction?
Be sure to read over your Key Concept Exercise before submitting it to your Instructor. Make sure the spelling and grammar are correct and the language, citing and referencing you use when providing your opinion are appropriate for academic writing.
This assignment is graded. See the rubric for specific grading criteria.
By Day 3 (Saturday), submit your Key Concept Exercise.
To submit your Key Concept Exercise to Turnitin, click the "View/Complete" link for Week 7 Key Concept Exercise -- Turnitin.
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