Assignment Instructions/ Description
I-O professionals often work with clients to assess employee attitudes, such as job satisfaction and commitment to the workplace. They examine these attitudes, as well as other employee-related outcomes such as absenteeism and performance, to help clients address issues. Therefore, it is important to become aware of how I-O professionals assess and address these issues. For this assignment, you will write a 5- to 7-page paper reviewing and analyzing strategies I-O professionals use to improve employee attitudes and other employee-related outcomes. First, you will describe important steps involved in this process. Then, you will review an example of assessment data results and a client’s current organizational policies to identify issues and suggest solutions. In the first part of your paper, be sure to address the following: -Describe the steps an I-O professional would take to improve employee attitudes and other employee-related outcomes. Consider specifically what an I-O professional would likely do when they first begins working with a client, how they would assess the issue, and what steps they would likely take to improve issues in areas such as job satisfaction. There are multiple ways you could approach this part of the paper. -Discuss how an I-O professional uses assessment data to advise a client on changes that would improve employee attitudes and other employee-related outcomes. -Explain how an I-O professional uses information about an organization’s current policies to advise a client on changes that would improve employee attitudes and other employee-related outcomes. In the second part, suppose you are working with a client to improve employee satisfaction with the company. The client manages a direct sales company that employs 115 sales representatives across five locations. You conduct an initial employee assessment and review the company’s existing organizational policies. Here are some of the major findings: -54% of employees are highly satisfied or satisfied with the company. -48% of employees have intentions to leave the company within the next 12 months. -36% of employees find their work meaningful. -92% of employees are highly satisfied or satisfied with their salaries. -75% of employees enjoy working with their colleagues. -87% of employees feel overly tired most days of the week. -56% of employees view their personal values as aligned with the company’s values. -15% of all employees currently use the company’s health insurance plan. -The company has a competitive monthly bonus program that rewards the top 5% of its sales representatives with a bonus equal to 10% of their monthly pay. -The company offers one health insurance option for all employees. -The company offers an employee referral bonus of $500 to current employees who refer friends or family for employment opportunities at the company, if the applicant is successful and stays for a minimum of 3 months. -The company’s policies require employees to work overtime, for time and a half pay, during busy sales periods. Because they are short-staffed, the company relies on the majority of employees working overtime during most weeks. -The company currently offers a wide array of fringe benefits, such as discounts for services at other companies. After reviewing these major findings and highlights from the company’s policies, identify three to five findings you think are the most concerning and important to address. Identify relevant best practices, prevention strategies, and/or interventions that I-O professionals could implement to improve employee satisfaction and other employee-related outcomes at this company. Be sure to explain your rationale for each suggestion you make.
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